Clients

Clients

CLIENT PORTAL

REPORTING A CLAIM

What to do in the Event of a Loss:

Call Us at (626) 446-6161, or Toll Free at (800) 800-1959. In the event the accident happens during a time when our offices are closed, you can also contact your carrier directly to get the claim started

Automobile Losses

  • Make sure everyone is OK, call for medical assistance if necessary.
  • Notify the police about the loss.
  • Exchange contact and insurance information with other parties.
  • Get names and phone numbers of any witnesses.
  • Make a diagram of an accident.
  • Photograph the scene prior to moving vehicles (if it can be done safely).
  • Take reasonable steps to move your vehicle from a scene and to safeguard it and any personal property contained in the vehicle from subsequent damage.
  • Make no commitments for payment.
  • Do not discuss fault or blame at the scene.
  • Do not discuss the details of the accident with anyone except police, your insurance agent, claims adjuster, or your legal counsel.

Property Losses

  • Contact emergency personnel if necessary.
  • Document how, when and where the accident occurred.
  • Photograph scene and/or all damaged articles.
  • Complete accident investigation form.
  • Collect names, addresses & telephone numbers of injures persons.
  • Make note of any injuries/complaints.
  • Identify any potential witnesses and secure their names, addresses, and telephone numbers.
  • Make no commitments for payment.
  • Do not discuss fault or blame at scene.
  • Do not discuss the details of the accident with anyone except police, your insurance agent, claims adjuster, or your legal counsel.

General Liability Losses

  • Protect all property from further damage.
  • Preserve all evidence.
  • Locate purchase records to document values.
  • Describe the extent of damage to property.
Contact Us To Buy Insurance!Contact Us
Contact Us To Buy Insurance!Contact Us